Now on the third screen press the Right Arrow again. On the second page use the navigation arrows to highlight the box(es) that are displaying the incorrect time, pressing the OK button to select each one (OR just press ' 1' to select all the boxes at once), then press the Right Arrow button again. After entering the Set Top Box Auto Correction menu, use the navigation arrows to highlight Auto Correct My STB/DVR, then press the OK button, then press the Right Arrow button. Regardless of which option you choose, they all lead you to the same place. Menu > Customer Support > In-Home Agent > Set Top Box Auto Correction Menu > Customer Support > In-Home Agent > Fix FiOS TV Issues
It allows customers to quickly and easily solve common problems without having to call a Verizon center.
#Verizon in home agent changed how to#
'Service manuals and help lines are great,' said Gary Butler, vice president of operations for Verizon, 'but when customers are actually saying 'show me,' it's a lot better to actually show them how to do things rather than talk them through procedures involving their services. Menu > Customer Support > Fix FiOS TV Issues In Home Agent ( is a free application that provides direct access to easy troubleshooting capabilities for FiOS and High Speed data services including TV, Internet and Phone. Verizon's innovative In-Home Agent now has a new feature - how-to videos on demand - making it even easier for customers to resolve setup and service questions without having to call a service representative for help. Verizon’s generous standalone hotspot data offers so much that you can effectively treat it as a home Wi-Fi connection.
#Verizon in home agent changed password#
It prompts me for the user name and password for the router. If you're always on the go or you don’t want to pay for home internet anymore, you could realistically replace your home Wi-Fi with a Verizon mobile hotspot. I just downloaded and installed the In-Home Agent and it cant connect to the router.
Message 1 of 2 (4,934 Views) I had to change my fios router IP address because it conflicts with my work VPN. (Seems like a very Verizon thing to do.) So you may both be correct depending on where you live. In-Home Agent Not Connecting to Router w/Changed IP Address 10-18-2009 09:03 PM. Login into Verizon FiOS router after setting up (using PC) To Login after setting up the router, type the Verizon router IP 192.168.1.1 on the browser. I was told by Anthony_VZ that the menu order and wording can vary from one area to another. The network’s name is also some random name that can be changed by changing the SSID settings present on the dashboard.
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